AI assistant
The default is Kauthar's cloud engine (Google Gemini): fast, ready and included in your plan. If your business has its own policy or an account with OpenAI, Google or Anthropic, connect it and test a reply before you save.
Just type your number — Kauthar messages you on WhatsApp and sets up your account with you.
Read the user guide Try Kauthar now
Your Kauthar account is free — no time limit, no credit card. Then turn on the services you need.
The problem
Some companies have a corporate account with an AI provider, a policy that dictates the provider, or want a specific model — and don't want a platform locked to one engine.
The solution with Kauthar
The “Who writes your assistant's replies?” card shows every option with its speed, quality, who pays and whether it counts against your reply allowance. Choose, paste your account key, click “Try it now” to see the reply and how long it took, then save.
What you gain
Kauthar's cloud engine (Google Gemini) is the default: no setup, included in your plan, and if it can't be reached a backup engine replies immediately.
OpenAI, or Anthropic, Google, DeepSeek and others with your own account, with your choice of version. The cost goes to your account with the provider directly, and the replies don't count against your plan's allowance.
Type a question in “Try it now” to see the reply and how long it took, or check the key; nothing is saved before the test succeeds.
Your account key is stored encrypted and only its last 4 characters are shown after saving; delete it in one click to return to the built-in engine.
Three steps
In “Assistant settings”, open the “Who writes your assistant's replies?” card.
Choose “Connect your own OpenAI account” or “Another provider, your account”, pick the version and paste the key.
Click “Try” to see the reply and its time, then “Save”; an “In use now” badge appears on your choice.
Step-by-step instructions with numbered screenshots in the user guide
Real examples
Has a corporate OpenAI account and a policy that requires it; connects it so replies are billed to its account, and returns to the built-in engine in one click if its balance runs out.
Needs nothing: the built-in engine serves its customers within the plan, and fixed answers and buttons work in every case.
Tries a specific version from another provider to compare reply quality on curriculum questions before adopting it.
FAQ
No, it's optional. Kauthar's cloud engine (Google Gemini) is enough for customer service within your plan.
No, the assistant automatically replies with the built-in AI and you get an alert, and it retries your account with every question.
On the Business plan. On other plans the card appears locked with an upgrade button for the business owner or manager.
Only the customer's message, the conversation context and the parts of your information needed, whether the provider is Kauthar's cloud engine or your own account. Your files themselves stay in your knowledge base.
Yes, fixed answers, reply paths and the order calculator work instantly whoever writes the AI replies.
Your Kauthar account is free — no time limit, no credit card. Then turn on the services you need.
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