AI customer support

An AI customer service agent that answers, books and follows up — 24/7

Kauthar learns your business from your files, products and store, then answers your customers on every channel, books their appointments, tracks their orders and hands the conversation to your team when it needs a person.

Your Kauthar account is free — no time limit, no credit card. Then turn on the services you need.

14-day free trial No credit card

Kauthar inbox: a customer conversation handed over from the AI to a team member, with the customer profile

What you get

  • Answers from your information

    Upload Excel, Markdown or text files, connect your store or website, and add fixed answers. Kauthar is designed to answer only from them — and says so when the answer isn't there.

  • Every channel, one inbox

    WhatsApp, Messenger, Instagram messages and comments, your website chat, a chat link and a QR code — all conversations in one inbox.

  • Bookings in the chat

    Services, staff and working hours: customers book in the conversation or on your booking page, with reminders.

  • Tickets and handover

    Complaints and requests become tickets with priority and response targets; Kauthar hands over to the right team member.

  • Orders and «where is my order?»

    Connected to Shopify, WooCommerce, Salla, Zid, YouCan and more, Kauthar answers about products and order status.

  • A team behind one assistant

    Roles for reception, support, sales and marketing, permissions per member, and one profile for each customer.

Who it's for

  • 01

    Clinics and salons

    Answers about prices and doctors, books appointments and sends reminders — without a busy phone line.

  • 02

    Online shops

    Answers about products, sizes and shipping, and tells customers where their order is.

  • 03

    Service companies

    Qualifies requests, opens tickets and hands the hot leads to your sales team.

More screens

A customer asks about shipping and payment in the chat and Kauthar answers from the business information
A customer asks about shipping and payment in the chat and Kauthar answers from the business information
Weekly appointment calendar with the bookings Kauthar made
Weekly appointment calendar with the bookings Kauthar made
Support tickets with status, priority, department and response targets
Support tickets with status, priority, department and response targets

How it works

  1. 1

    Create your free account and start the AI customer support trial.

  2. 2

    Add your information: upload files, connect your store or website, and set your working hours.

  3. 3

    Connect WhatsApp, your Pages or the website chat — Kauthar starts answering right away.

Works with the platforms your business already uses

  • WhatsApp Business Platform
  • Messenger
  • Instagram
  • Facebook
  • WordPress
  • WooCommerce
  • Shopify
  • Salla
  • Zid
  • YouCan
  • EasyOrders
  • BigCommerce
  • Wix
  • Magento

See all integrations

Pricing

Simple plans — start for free

Every plan includes the AI assistant and all core channels. Pay monthly or every 3, 6 or 12 months.

Prices shown for United States in US Dollar
Billing period

Paid monthly at the regular price — the launch price is for a first subscription of 3 months or more.

  • Basic

    The AI assistant for a shop or small business

    USD 67 / month

    USD 67 every month

    USD 40 / month

    USD 120 every 3 months

    Launch price for your first subscription: USD 40/month — renews at USD 67/month

    USD 36 / month

    USD 215 every 6 months · Save 10%

    Launch price for your first subscription: USD 36/month — renews at USD 60/month

    USD 32 / month

    USD 382 every 12 months · Save 20%

    Launch price for your first subscription: USD 32/month — renews at USD 54/month

    • 2 users
    • 1,000 AI replies / month
    • Up to 5 knowledge files

    Includes:

    • AI assistant on your link and website
    • Knowledge base from Excel, Markdown and text
    • Fixed answers
    • Unanswered-question tracking
    • Quick-reply buttons
    • Chat link, QR code and website widget
    • Interested-customer details
    • Test Kauthar before going live
    • Conversation reports
    • Your brand colour
    • WhatsApp, Messenger, Instagram & comments
    • Appointment booking — optional add-on, USD 27/month
    Start the free trial
  • Most popular

    Pro

    AI assistant + appointment booking + tickets

    USD 147 / month

    USD 147 every month

    USD 94 / month

    USD 280 every 3 months

    Launch price for your first subscription: USD 94/month — renews at USD 147/month

    USD 84 / month

    USD 503 every 6 months · Save 10%

    Launch price for your first subscription: USD 84/month — renews at USD 132/month

    USD 75 / month

    USD 894 every 12 months · Save 20%

    Launch price for your first subscription: USD 75/month — renews at USD 118/month

    • 5 users
    • 5,000 AI replies / month
    • Up to 25 knowledge files

    Everything in Basic, plus:

    • Tickets with response-time targets
    • Appointment booking & reminders
    • Support email to tickets
    • Booking and ticket reports
    • Support departments & auto-assignment
    Start the free trial
  • Business

    For larger support teams and brands

    USD 318 / month

    USD 318 every month

    USD 211 / month

    USD 632 every 3 months

    Launch price for your first subscription: USD 211/month — renews at USD 318/month

    USD 190 / month

    USD 1,138 every 6 months · Save 10%

    Launch price for your first subscription: USD 190/month — renews at USD 286/month

    USD 169 / month

    USD 2,023 every 12 months · Save 20%

    Launch price for your first subscription: USD 169/month — renews at USD 254/month

    • 20 users
    • 20,000 AI replies / month
    • Unlimited knowledge files

    Everything in Pro, plus:

    • Your logo on customer pages
    • Remove “Powered by Kauthar”
    • Use your own OpenAI, Google or Anthropic account
    • Priority support
    • Social media manager: 60 posts & stories a month
    Start the free trial

Your Kauthar account is free — no time limit, no credit card. Then turn on the services you need. · 14-day free trial

The launch price applies to your first paid subscription only (3, 6 or 12 months); renewals and the monthly option are at the regular price.

Exchange rate used: SAR 1 = USD 0.2667 (updated Oct 22, 2026). Amounts shown are approximate and rounded up.

FAQ

Does Kauthar make things up?

It is designed to answer only from your information. When the answer isn't there it says so, offers to connect the customer with your team, and lists the question so you can answer it once.

Which channels does it work on?

WhatsApp, Messenger and Instagram (messages and comments), your website chat, a chat link and a QR code, plus email through the business email service.

Can it book appointments?

Yes. Set your services, durations, staff and hours; customers book in the chat or on your booking page and you get a notification.

Which languages does it answer in?

Your customer's language: Arabic, English or French. For Arabic you choose Modern Standard Arabic or a dialect.

What happens when the trial ends?

The service pauses until you subscribe; your account, settings and conversations stay. Your Kauthar account itself remains free.

Start with a free account today

Your Kauthar account is free — no time limit, no credit card. Then turn on the services you need.

No credit card Pay only for the services you use Live in minutes