Business email
Open a thread and find “Suggest a reply” from your business information, “Summarize thread” and “Classify”. Turn on automatic replies for a mailbox and Kauthar sends the reply only when the answer is in your information, saving the rest as drafts for your team. And every morning, a digest on WhatsApp.
Just type your number — Kauthar messages you on WhatsApp and sets up your account with you.
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The problem
Questions about prices and hours repeat in email as in the chat, the important message disappears under newsletters, and nobody knows how many messages have been waiting since yesterday.
The solution with Kauthar
The “Suggested reply” from the knowledge base and fixed answers with “Use in a reply” and “New suggestion”; when Kauthar finds no answer in your information she asks you to review the reply before sending. The daily digest counts what arrived, what the team answered, what Kauthar answered and what has waited more than 24 hours.
What you gain
From the knowledge base and fixed answers, with a “Use in a reply” button, and it tells you clearly when it finds no confirmed answer so you review before sending.
Per mailbox; the reply is sent only when the answer is in your business information, otherwise it's saved as a draft for your team to review.
Up to 3 times a day: how many arrived, how many are still unanswered and how many have waited more than 24 hours, a one-line list of the important messages with a suggested next step, and flags for urgent ones (complaint, payment, legal, deadline, meeting).
“Summarize thread” for long threads, “Classify” (sales, support…), “Assignee” to assign the thread with a notification, and turning it into a support ticket.
Three steps
Connect at least one mailbox in “Mail” and make sure the knowledge base is ready.
Open any thread and click “Suggest a reply” or “Summarize”, and turn on automatic replies for the mailbox if you want.
Set the “Daily mail digest” time and follow it on WhatsApp.
Step-by-step instructions with numbered screenshots in the user guide
Inside the product
Screenshots of a demo business; names and numbers are examples.
Real examples
“What are your rates for routine maintenance?” emails are answered automatically from the price list, and a custom quote request is saved as a draft and assigned to the manager.
The morning digest on WhatsApp flags a “deadline” message from an investor waiting for the manager's reply before it gets lost under the ads.
A long thread with a parent is summarized in two lines, classified “Admissions”, and the suggested reply is used after a small edit.
FAQ
Yes, every new suggestion or automatic reply counts against your plan's monthly AI replies.
Only when the answer is in your business information; otherwise the reply is saved as a draft for your team to review and isn't sent.
On WhatsApp, inside Kauthar and as a notification, and by email if nothing reaches your phone; it also shows a log of previous digests with print and Excel.
At least one mailbox connected in “Mail”. The AI digest needs an active business email subscription; without it you get a digest with the numbers and a short excerpt.
No, the internal note is for your team only and isn't sent with the reply.
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