Business email

All your business email in one inbox, an owner per message

Inbox, starred, assigned to me, sent and archive on one page, in split view on the computer and three lines per message on the phone. The manager assigns a thread to an employee who gets a notification, and messages are labelled automatically by sender and mailbox rules.

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The “Mail: one shared inbox for your team” screen in the Kauthar dashboard on a computer
The “Mail: one shared inbox for your team” screen in Kauthar on a phone

The problem and the solution

The problem

Three mailboxes, and a customer's email everyone read and nobody answered

Every employee opens their mailbox in their own app, nobody knows who is following up on the customer's email, there's no shared archive, and labelling is manual if it exists at all.

The solution with Kauthar

One inbox, assignment and rules

One-click connection with Google or Microsoft when enabled, or Gmail with an app password, or your business email on Kauthar, or any IMAP/SMTP account. Labels with a sender-address-or-domain condition and a mailbox condition, applied the moment mail arrives and to existing mail in one click.

What you gain

What your business gets

  • Folders, search and split view

    Inbox, starred, assigned to me, sent, archive, spam, trash and drafts, with search and filters, and a “Split view” on wide screens that the browser remembers.

  • Assignment and internal notes

    “Assignee” assigns the thread to a team member who gets a notification, an internal note the customer never sees, and turning the thread into a support ticket.

  • Labels with automatic rules

    Up to 100 labels with a colour and a rule: “sender address or domain contains” and “arrived on mailbox”, applied to every new message, with thread and unread counts.

  • Bulk actions and saved drafts

    Mark as read, archive, delete, spam, star and label on up to 200 threads. Drafts are saved every few seconds in Kauthar and in the mailbox's own Drafts, so you can finish them from any device.

Three steps

How it works

  1. 01

    From “Mail” → “Mailboxes” → “Connect a mailbox”, choose the method that suits you.

  2. 02

    Create the labels with their rules, and click “Apply to existing”.

  3. 03

    Assign threads to the team from “Assignee”, and run bulk actions from the checkboxes.

Step-by-step instructions with numbered screenshots in the user guide

Inside the product

Inside the dashboard

Screenshots of a demo business; names and numbers are examples.

The “Mail labels and their automatic rules” screen in the Kauthar dashboard on a computer
Mail labels and their automatic rules
The “Select several emails and act on them” screen in the Kauthar dashboard on a computer
Select several emails and act on them
The “Mail drafts: autosave and continue on any device” screen in the Kauthar dashboard on a computer
Mail drafts: autosave and continue on any device

Real examples

How your business uses it

  • Service company

    A “Client A” label on every message from @client-a.com automatically, and each engineer's assigned threads in “Assigned to me” on their phone.

  • Real-estate agency

    sales@, info@ and the manager's Gmail in one inbox, 150 promotional messages archived with select all, and split view for a quick review.

  • Store

    A complaint email turned into a support ticket from inside the thread, and a reply draft started by an employee on the phone finished by a colleague on the computer.

FAQ

Frequently asked questions

Does “Delete” from bulk selection delete messages permanently?

No. It moves them to “Trash” in the mailbox, just like deleting from inside the thread.

Is a label rule applied to old messages automatically?

No, only to new messages. For existing messages, turn on the apply option when saving or click “Apply to existing”.

Do my drafts appear in Gmail or Outlook?

Yes, when the mailbox provides a Drafts folder: the draft is copied there and updated on every save, and the sync status shows under the editor.

How many mailboxes can I connect?

Depending on your plan (“Unified inbox accounts”), and mailboxes hosted by Kauthar count toward it.

Is one-click connection with Google and Microsoft available?

It shows “Coming soon” until the platform team enables it; use an app password until then.

Kauthar, the AI assistant

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