Test before you publish

Check your assistant's answers before one customer sees them

In the assistant playground you ask the way your customers do, the assistant answers with the very files and settings it will use with them, and a panel shows which file and which passage the answer came from. The conversation reaches nobody and never counts in your reports.

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The “Test the assistant before your customers do” screen in the Kauthar dashboard on a computer
The “Test the assistant before your customers do” screen in Kauthar on a phone

The problem and the solution

The problem

You share the link, then a customer finds the mistake

You uploaded the price list and connected the store, but does the assistant answer "how much is delivery?" the way you want? The only way was asking from a friend's phone, or waiting for the first complaint.

The solution with Kauthar

Test, understand why, fix from the same place

Type the question in the playground and see the reply next to its source: which file, which part, how well it matched, or that it came from a fixed answer. If you dislike the reply you know immediately which file to edit. And anyone not registered yet explores every screen in a ready demo account with one click.

What you gain

What your business gets

  • A conversation nobody sees

    Playground mode is isolated: the conversation never reaches your customers, never appears in the inbox or the reports, and is clearly marked as a test.

  • The source of every answer

    For each reply: whether an answer was found, the response time, the files and passages the assistant relied on with their match score, and a summary of ready files and fixed answers.

  • The real settings, exactly

    Tone, language, suggested questions, reply flows and fixed answers behave exactly as they will for the customer; what you see here is what they will see.

  • A demo account for the not-yet-registered

    One button on the login page and on the website opens a demo account with conversations, tickets, bookings, files and reports on realistic data, every screen without signing up.

Three steps

How it works

  1. 01

    Open Assistant playground from the sidebar, or press Try the demo on the login page if you have no account yet.

  2. 02

    Ask the way customers do: slang, typos, half a question. Watch the answer-source panel with every reply.

  3. 03

    Edit the file or add a fixed answer for what you disliked, then ask again. When satisfied, share the chat link.

Step-by-step instructions with numbered screenshots in the user guide

Inside the product

Inside the dashboard

Screenshots of a demo business; names and numbers are examples.

The “Try the demo” screen in the Kauthar dashboard on a computer
Try the demo

2 parts of this feature

Everything this feature includes

One line per part, as documented in the user guide. Open any title for the steps and the screenshots.

  • Test the assistant before your customers do

    Ask the AI assistant the way your customers would, and check its replies and their sources before you publish the link.

  • Try the demo

    One button takes you into a ready-made demo account with realistic data, so you can try every screen without signing up.

Real examples

How your business uses it

  • Online shop

    Before an ad campaign, the owner asks about ten products in different wordings and confirms the assistant quotes sizes and colours from the right file.

  • Clinic

    The clinic manager asks "do you see children?", finds the file never says so, adds a fixed answer and asks again within the minute.

  • Training institute

    The institute tests questions about the new intake after updating the file, making sure the assistant no longer quotes the previous intake's dates.

FAQ

Frequently asked questions

Do playground replies count against the AI reply quota?

They use the same engine, so they count like any reply against the monthly allowance, but they never appear in conversations or reports.

What is the difference between the playground and the demo account?

The playground is inside your account with your own files. The demo account is a shared account with sample data for people who want to see Kauthar before registering.

Can I type real data in the demo account?

Better not; it is shared between visitors and others may see what you wrote. Use it to look around, then create your free account.

Why is a reply sometimes slow in the playground?

At peak times a reply can take a few seconds and a waiting message appears. The response time is shown in the source panel so you can compare.

Can employees use the playground?

Yes, anyone with permission to open it. It is the fastest way to train a new team on what the assistant knows and does not know.

Is there a limit on the question length?

One message up to a thousand characters, more than any customer writes.

Kauthar, the AI assistant

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