Bookings
“Today's appointments”, “Pending confirmation” and “Next appointment” with a countdown at the top, and below them an hourly schedule per provider in their colour with a “Now” line. Tap any appointment: confirm, done, no-show, reschedule, cancel, or confirm on WhatsApp.
Just type your number — Kauthar messages you on WhatsApp and sets up your account with you.
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The problem
Appointments in a notebook or a spreadsheet, nobody knows the no-show rate, a customer calls with an old booking number after changing their appointment, and an employee forgets to confirm a pending booking.
The solution with Kauthar
“Day” with a column per provider, “Week” with every day and its appointments, and “List” with search by name, phone or booking number and filters by period, service, status and channel, with Excel and print. Plus a “Booking details” panel with every button, the full log and the customer's link.
What you gain
“Confirm” for a pending booking, “Done” and “No-show” once the appointment has started, “Reschedule” with the same provider or any available one, “Cancel” with an optional reason, and “Print”.
A four-step “New booking” page that recognizes a returning customer by their number and shows their latest bookings, and records the booking source (phone, walk-in, WhatsApp, Facebook) and the customer's language.
A “Pending confirmation” badge, today's and this week's appointments, the no-show and cancellation rates for the last 30 days, and a list of today's appointments with quick buttons.
Every booking has a log (booked, reminder, rescheduled, cancelled…) and its manage link, buttons for the linked conversation or ticket if any, and a “Confirm on WhatsApp” button with a ready message.
Three steps
Open “Bookings” and choose the day, week or list view.
Tap any appointment to confirm it, record attendance, reschedule or cancel it.
Click “New booking” for a customer who calls or walks in, and follow “Today's appointments” from the dashboard.
Step-by-step instructions with numbered screenshots in the user guide
Inside the product
Screenshots of a demo business; names and numbers are examples.
Real examples
A column per doctor in their colour, a “Now” line showing where the day stands, and the receptionist marks “Done” and “No-show” from the same panel so the rates show in the reports.
A client calls to change her appointment; “Reschedule” with the same stylist, and her manage link stays valid and shows the new time.
The “List” view filtered by “Pending confirmation” every morning, and the month's appointments exported to Excel for accounting.
FAQ
No, Kauthar prevents overlaps for the same provider even if two customers try to book at the same moment.
If their email is registered and “Support email” is connected, they receive a “Your appointment has been changed” email; otherwise send them the details with the “Confirm on WhatsApp” button.
No, the same link stays valid and shows the new time, but the booking gets a new number and the old one shows “Cancelled” with “Moved to a new appointment”; so search by phone number if the customer quotes an old number.
In the time zone set for your business in “Settings & subscription”, whatever your device's time zone.
Yes, from “New booking”; that rule applies to customers' bookings only, and a team booking is confirmed directly.
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