Connect a mailbox
Keep your address, keep your mail. Connect your current mailbox from Google, Microsoft, Apple or any IMAP provider and it appears in the shared inbox next to the team's other mailboxes, where any authorised member replies from Kauthar in that mailbox's name.
Just type your number — Kauthar messages you on WhatsApp and sets up your account with you.
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The problem
Sales mail on Gmail, support on Outlook, the official address on the domain. Each open somewhere else, nobody knows whether a colleague already replied, one message is lost and another answered twice.
The solution with Kauthar
From the Mailboxes screen you choose how to connect: Google or Microsoft in one click, Gmail with an app password, iCloud with an app-specific password for which Kauthar sets the servers itself, or any IMAP and SMTP server. From then on the team follows every mailbox in one place with labels, assignment and suggested replies.
What you gain
A secure connection through your Google or Microsoft account without typing your password into Kauthar, revocable from that account at any time.
The app password from Google or the app-specific password from Apple is created once and pasted into Kauthar; servers and ports are preset.
Your hosting company's mail or any other provider: server address, port and username, and Kauthar tests the connection before saving and tells you what is wrong if anything.
Kauthar shows a synced copy of the mailbox; delete only moves to the trash, and disconnecting stops the sync without touching your original mail.
Three steps
In the Business email service open Mailboxes, then Connect your mail, and pick the method that matches your provider.
Press the Google or Microsoft button, or paste the app password; Kauthar tests the connection and saves the mailbox.
Choose which team members see this mailbox, then follow messages and replies from the shared inbox.
Step-by-step instructions with numbered screenshots in the user guide
2 parts of this feature
One line per part, as documented in the user guide. Open any title for the steps and the screenshots.
Connect your existing email to Kauthar so your team answers it from one inbox: one click with Google or Microsoft, Gmail with an app password, your business mail on Kauthar, or any IMAP/SMTP server.
Connect iCloud Mail (icloud.com, me.com and mac.com) to the Kauthar inbox: an app-specific password from your Apple Account, servers set for you.
Real examples
Three partners with three Gmail addresses connect them into one inbox, each mail is assigned to its owner, and no client message gets lost in a travelling partner's mailbox.
The office mailbox on Outlook and the listings mailbox on Gmail show side by side, and the receptionist answers enquiries in the name of the mailbox they arrived in.
The admissions mailbox on iCloud is connected with an app-specific password in two minutes, and the admissions officer replies from it with automatic labelling of applications.
FAQ
No. You connect through your Google account directly, or create an app password in your Google settings and paste it, and revoke it there whenever you like.
Apple requires an app-specific password for third-party software. You create it once in your Apple account and Kauthar sets the iCloud servers automatically.
The mailbox turns red with the reason it stopped, and you reconnect with the new password from the same button without losing anything.
Delete moves the message to your provider's trash folder only, exactly like any mail program.
As many as your Business email plan allows; the current usage shows at the top of the Mailboxes screen.
No. Connecting works with any existing mail. If you want addresses on your domain, Kauthar creates them for you in the same Business email service.
Your Kauthar account is free — no time limit, no credit card. Then turn on the services you need.
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