WhatsApp Business

A WhatsApp campaign from your number, with their consent

A weekend offer for last month's customers: pick the approved template and the list, review the estimated cost by country, and click “Confirm and send now” or schedule it. The message arrives from your business number only to those who opted in, and you see who received it and who read it.

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The “Create a WhatsApp marketing campaign” screen in the Kauthar dashboard on a computer
The “Create a WhatsApp marketing campaign” screen in Kauthar on a phone

The problem and the solution

The problem

Broadcasts from the phone are limited, and unofficial mailing lists get the number banned

Broadcast lists in the app only reach people who saved your number, bulk sending from unofficial tools exposes the number to a ban, and you never know who received the message or who read it.

The solution with Kauthar

Through Meta's official platform, with documented consent and a full report

Contacts with the consent source and date as Meta requires, opt-out keywords honoured immediately, and templates reviewed by Meta. The campaign goes from your business numbers only, with variables for the customer's name or a field from the import, and “Review the cost before sending” with the wallet balance and the excluded recipients.

What you gain

What your business gets

  • Contacts and lists with consent

    Import Excel or CSV up to 50,000 rows with column mapping and extra fields saved for variables, or from customer profiles, with lists and tags and indicators of who opted in and who opted out.

  • Templates with buttons and images

    A text or image header, body text with variables, a footer, up to 3 buttons (quick reply, link, call), a WhatsApp preview, and “Sync statuses from Meta”.

  • The cost before sending

    A table by country with the count, price per message and amount, the opted-in and excluded recipients, and the wallet balance; the amount is reserved on confirmation and anything unsent is refunded.

  • A report per recipient

    Pending, sent, delivered, read, failed and skipped, sending by hour, failure reasons, by country, a message table with each recipient's status, and stopping the campaign while sending.

Three steps

How it works

  1. 01

    Connect your business WhatsApp number and turn on “WhatsApp Business”, then import contacts with consent confirmed.

  2. 02

    Create a marketing template and send it for Meta's approval, and follow its status in “Templates”.

  3. 03

    “New campaign”: number and template, audience, variables, send time, then review the cost and confirm.

Step-by-step instructions with numbered screenshots in the user guide

Inside the product

Inside the dashboard

Screenshots of a demo business; names and numbers are examples.

The “Contacts, lists and opt-out” screen in the Kauthar dashboard on a computer
Contacts, lists and opt-out
The “Import contacts from Excel or CSV” screen in the Kauthar dashboard on a computer
Import contacts from Excel or CSV
The “Marketing message templates” screen in the Kauthar dashboard on a computer
Marketing message templates
The “Campaign report” screen in the Kauthar dashboard on a computer
Campaign report

Real examples

How your business uses it

  • Store

    A template with the product photo and a “Shop now” button to the “Bought this month” list, and the estimated cost tells Egypt and Saudi Arabia apart before confirming.

  • Restaurant

    The lunch offer every Thursday at a scheduled time to the “Delivery customers” tag, and the campaign report shows who read the message, whose delivery failed and why.

  • Salon

    The client's name as a variable in a monthly offers reminder template, and whoever writes “Stop” is excluded permanently from every future campaign.

FAQ

Frequently asked questions

Does the campaign reach people who didn't consent?

No. It's sent only to those who opted in and haven't unsubscribed, and the number of excluded recipients shows in the estimated cost.

What do I write in the consent source?

Where the customer agreed to your messages, such as “Website form”, “In store” or “At purchase”; Meta requires keeping the consent source and date.

Can I use a template before it's approved?

No. Only approved templates appear in campaigns, and templates are created on your number after it's connected.

Which number is the campaign sent from?

From your business numbers only; Kauthar's shared number is never used. The number of monthly campaigns depends on your marketing plan.

Why doesn't “Read” show for some recipients?

“Delivered” and “Read” statuses come from WhatsApp receipts; if the customer turned off read receipts, “Read” doesn't show.

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