Documentation Kauthar
Chaque écran et chaque connexion expliqués pas à pas avec des captures numérotées. Cherchez avec votre question ou choisissez une section.
216 guides dans 12 sections
Parcourir par section
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Premiers pas
Créer votre compte, vous connecter, vos services et le tableau de bord.
- Creating a free account with your phone number
- Start with your number only: create and set up your account on WhatsApp
- Signing in with your phone number and staying signed in
- The free account: no time limit, then only the services you need
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Canaux
Lien de discussion, code QR, widget du site, WhatsApp, Messenger, Instagram et Telegram.
20 guides -
Assistant et connaissances
Former l’assistant IA : fichiers de connaissances, réponses fixes, parcours de réponse et identité.
- Test the assistant before your customers do
- An assistant that answers only from your business information
- Budget questions: «under…» and «up to…»
- Products without a listed price: «Price on request»
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Conversations et support
Conversations en direct, tickets, délais de réponse, clients et rapports.
- Live conversations
- Taking over a conversation from the AI assistant
- Turning a conversation into a ticket
- Smart ticket list
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Rendez-vous
Réservations, services, prestataires, horaires et page de réservation.
- Booking schedule: day, week and list
- Confirming, cancelling and rescheduling an appointment
- Booking for a customer who calls or walks in
- Services, their length and price
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Réseaux sociaux
Créer, concevoir, planifier et publier des posts, et répondre aux commentaires.
- Post studio: a new post from your products in two steps
- A post you write yourself
- Publish from the knowledge base: posts with your product photos as they are
- The post page: preview, text and video
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E-mail professionnel
Boîtes sur votre domaine, enregistrements DNS, connexion Gmail / Microsoft / IMAP et boîte partagée.
- Business email: mailboxes on your domain and a unified inbox
- Connecting a mailbox: Gmail, Microsoft and IMAP
- Connecting Apple iCloud Mail (app-specific password)
- Email on your domain: the domain and mailboxes
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SEO et visibilité IA
Connecter votre site, le vérifier, Search Console, fiche Google Maps et contenu.
- Subscribing to Google & AI visibility
- Connect your website or store
- Verify site ownership
- Connect your hosting so Kauthar fixes the site files herself
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Boutiques et intégrations
Shopify, Salla, Zid, YouCan, WooCommerce, Wix, OpenCart, PrestaShop, Odoo, transporteurs et assistants vocaux.
- Connect your store and website
- Connect your store in one click: Kauthar apps on Shopify, Salla, Zid and YouCan
- Kauthar plugin for WordPress and WooCommerce
- The Kauthar app for Shopify and the chat bubble
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WhatsApp Business et OTP
Codes de vérification par API, campagnes marketing, modèles et contacts.
- Activate WhatsApp Business (OTP and marketing)
- WhatsApp Business home
- OTP codes overview
- OTP apps: create an app and choose the sending number
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Facturation et offres
Offres, abonnements, paiements, reçus et renouvellements.
- Pause Kauthar AI for a service without cancelling
- Billing & subscriptions: all your subscriptions and invoices
- Subscribing to a service: plans, payment and renewal
- Billed through Shopify
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Équipe et sécurité
Membres de l’équipe, permissions, profil de l’entreprise, notifications et journal d’activité.
- Your team, by phone number
- Permissions for every screen
- Business details, country and currency
- My account and changing your password
Guides de connexion les plus consultés
- Chat widget on your websiteCanaux
- Connect a WhatsApp number in one clickCanaux
- Connect the WhatsApp Business app on your phoneCanaux
- Connect Facebook Messenger and InstagramCanaux
- Connect a Telegram botCanaux
- Reply from your personal Telegram account (Telegram Business)Canaux
- Who writes the assistant's replies: the built-in engine or your own accountAssistant et connaissances
- Connecting Facebook, Instagram, TikTok, YouTube and LinkedInRéseaux sociaux
- Publishing to Pinterest and ThreadsRéseaux sociaux
- Connecting a mailbox: Gmail, Microsoft and IMAPE-mail professionnel
- Connecting Apple iCloud Mail (app-specific password)E-mail professionnel
- Email on your domain: the domain and mailboxesE-mail professionnel