15 guides
Rendez-vous
Réservations, services, prestataires, horaires et page de réservation.
- Booking schedule: day, week and listToday's appointments for every provider in an hourly grid, a weekly view and a filterable list — all on one screen.
- Confirming, cancelling and rescheduling an appointmentFrom the appointment details: confirm it, mark it «Done» or «No-show», move it, cancel it, or send the customer a confirmation on WhatsApp.
- Booking for a customer who calls or walks inCustomer phoned or came in person? Book them in 4 steps while seeing only the times that are actually free.
- Services, their length and priceDefine your services — a check-up, a fitting, a consultation — with a set length, a break after it and a display price.
- Providers and their working hoursA doctor, a technician — or even a room or a branch: each provider has their own services and weekly working hours.
- Time off and closed periodsClose a day, several days or specific hours for one provider or the whole business, and those times disappear from booking.
- Booking rulesAuto-confirm, minimum notice, how far ahead customers can book, the interval between times, the cancellation window and reminders.
- Booking reminders and notificationsA team notification for every new booking, a reminder before the appointment, and emails to the customer once your support email is connected.
- Today's appointments on the dashboardWhen you open the dashboard you see today's appointments and pending bookings, and can confirm or record attendance right there.
- Booking reportsUtilisation, cancellations, no-shows, booking lead time and the value of completed appointments — per service, provider and channel.
- The «Book an appointment» button in the chatThe assistant never books by guesswork: a button opens reliable booking steps right inside the chat.
- Booking page link and QR codeA booking link in your business's name and a ready-made QR code — put it on your social media profiles or on your shop door.
- Your customers' booking pageCustomers book their own appointment in under a minute: service → provider → day → time → their details.
- The customer's manage-booking linkCustomers change or cancel their own appointment from their link, within the deadline you set.
- Booking confirmation and adding it to the calendarAfter booking, the customer gets the booking number and time, and adds it to their phone calendar or sends it to themselves on WhatsApp.