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Assistant et connaissances

Ready-made sample files

Download an Excel template for FAQs or for products and prices, fill it with your details, then upload it.

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Vue d’ensemble#

On the Knowledge base page, the Sample files card holds 4 files: FAQ template (Excel), Products & prices template (Excel), FAQ example (Markdown) and Store products example (Excel), together with Tips for a clear file to help you prepare a file the assistant understands easily. The sample files are in Arabic.

Pour qui ?
Business owner / manager
Où le trouver ?
Sidebar → Train your assistant → Knowledge base → Sample files card

Pas à pas#

  1. Click the template you need to download it.
  2. Fill it with your business's details without changing the column headings.
  3. Upload it through the box Drag your files here or click to choose.
Ready-made sample files — Écran d’ordinateur
Écran d’ordinateur · les numéros correspondent aux étapes
Ready-made sample files — Écran de téléphone
Écran de téléphone · les numéros correspondent aux étapes

Astuces#

Questions fréquentes#

Do I have to use the template?

No. Any tidy Excel file (one row per product or question, headings in the first row) works. The template just makes the start easier.

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