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Premiers pas

Resetting your password

Recover your account yourself: phone number → verification code on WhatsApp or by SMS → a new password — or sign in with your linked Google account.

Sur cette page

Vue d’ensemble#

On the sign-in page, tap Forgot your password?, then choose your country and type your phone number to receive a 6-digit verification code on WhatsApp or by text message. After entering it, type your new password and its confirmation and tap Save and sign in. The same page has a Sign in with Google button for accounts linked to Google: you sign in directly, then change your password from My account.

Pour qui ?
Business owner / manager / staff member
Où le trouver ?
Sign-in page → Forgot your password?

Pas à pas#

  1. Choose your country, type your phone number, and tap Send me the code on WhatsApp (or Send me an SMS).
  2. Type the code and tap Verify.
  3. Type your new password twice and tap Save and sign in.
Resetting your password — Écran d’ordinateur
Écran d’ordinateur · les numéros correspondent aux étapes
Resetting your password — Écran de téléphone
Écran de téléphone · les numéros correspondent aux étapes

Astuces#

Bon à savoir#

Questions fréquentes#

The code expired — what do I do?

Tap Resend code to request a new one.

The code didn't arrive?

Check the country and number, wait a minute and try again, or contact the account owner to reset your password.

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