Skip to content
Docs

Social media

Publishing result per platform and retrying

After publishing you can see where the post went out, where it failed and why — and retry only the platforms that failed, without repeating what was published.

On this page

Overview#

After publishing, the post page shows each platform’s result next to its name in Preview: Published with a link that opens the post on the platform, or the reason it failed in plain words (for example “The Page did not give Kauthar permission to publish — reconnect and accept the publishing permissions”). If the post went out on some platforms and failed on others, a message reads Published on: … Failed on: … and the post stays Failed with its Last error. After a temporary error the post goes back to Scheduled with next try and attempt n of 4.

Who can use it
Business owner / manager / staff allowed into the post studio
Where to find it
Sidebar → Social media publishing → Post studio → Calendar → the failed post

Step by step#

  1. Check the post’s status at the top of the page.
  2. Read the partial-success message to see which platforms it went out on and which failed.
  3. Read the Last error and fix its cause (usually by reconnecting the account in the Accounts tab).
  4. Check each platform’s result next to its name in Preview.
  5. Press Approve & schedule, then Approve & publish now to retry only the platforms that failed.
Publishing result per platform and retrying — Computer screen
Computer screen · the numbers match the steps
Publishing result per platform and retrying — Phone screen
Phone screen · the numbers match the steps

Tips#

Good to know#

Frequently asked questions#

Will the post be duplicated when I retry?

No. Kauthar skips every platform where the post was already published and retries only the ones that failed.

Was this page helpful?