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WhatsApp Business & OTP

Verification message log

Every verification code sent: time, number (partly hidden), app, status, verification result and cost, with search, filters, print and Excel.

On this page

Overview#

The Message log screen shows a table of every message: time, phone (partly hidden), app, status (accepted, sent, delivered, read, failed with the reason), verification (done or not, and the number of attempts) and cost (with refunded for failed ones). Above it you can search by phone number, request ID or reference, and filter by app, status, mode (live or sandbox), sending number, verification result and period.

Who can use it
Business owner / manager / developer with OTP permission
Where to find it
Sidebar → WhatsApp Business → OTP verification codes → Message log

Step by step#

  1. Enter the phone number, request ID or reference in the search box.
  2. Choose the app, status, mode, sending number and verification result to filter.
  3. Click the search button.
  4. Click Excel or Print to export the results.
Verification message log — Computer screen
Computer screen · the numbers match the steps
Verification message log — Phone screen
Phone screen · the numbers match the steps

Tips#

Good to know#

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